Benjamin Franklin once said, “An ounce of prevention is worth a pound of cure.” No truer words have been spoken for the IT industry. For small to mid-size companies, it is very important to proactively prevent and look for issues that may arise with your IT system, saving your company from spending time and money identifying and resolving unanticipated problems.
If your company’s network crashes or if your server is down, many of your staff will not be able to do their jobs, costing you in productivity and in the long run, revenue. In order to stay ahead of potential IT problems, many small and medium-size companies are turning to proactive Managed Service Providers (MSPs) to handle their IT maintenance, management and monitoring.
What is the number one reason to hire a proactive MSP instead of a reactive IT person? In short, proactive MSPs monitor your IT systems constantly, so they are able to find IT problems early on, either before they occur or at least before they become a costly issue. Reactive IT people fix problems after they occur, but that typically means a loss in productivity, efficiency, and revenue due to the time lost while the IT technician works to fix the problem. Without proactive monitoring, your IT systems will be susceptible to problems, big and small, that could affect your company’s overall success.
MSPs that proactively monitor and update your systems and services will identify issues in advance minimizing issues and the risk of data breaches. Hackers don’t take vacations and neither should your MSP, so your preferred MSP should offer remote alert monitoring 24 hours a day, 7 days a week, 365 days a year, to ensure a truly proactive service.
A proactive MSP is a great solution for small- to medium-size businesses looking to find an expert that can handle their IT needs. MSPs have the resources, knowledge and expertise needed to give your IT systems the attention required to keep them running smoothly, allowing you the time you need to do what you do best.